I Cant Get Contour Next Link to Upload to Carelink

abril 14, 2022 Publicar un comentario

It occurred to me in retrospect that the mistake messages in CareLink are non all that bad at least when it comes to pointing out the most likely very basic possible failures. So I went through and tried to extract some of these for reference.
Notation: The instance text and/or screenshots below were obtained using the previous gen Contour Side by side Link meter together with a Paradigm Revel 723 Medtronic pump. I think you'd get the same results using a Profile Adjacent Link two.4 and a MiniMed 640G, just I don't actually know this.

My understanding is the stages of the CareLink upload progress proceeds as listed below.
1. CareLink searches for and connects to the upload device, the Profile Next Link meter, on your computer.
2. Afterward finding the upload device (meter), CareLink searches for the pump with the serial number it was asked to upload.
3. If the pump is found, the upload begins. The progress of the upload is displayed until it completes.
4. Later on the pump upload to to the estimator has completed. The CareLink spider web application transfers the data to Medtronic's data servers for storage in your CareLink account.
Below is a listing of some likely potential problems and the respective error bulletin CareLink will display if it happens. Please let me know if you call up anything needs more than explanation. I also have screen caps of the error messages which I tin postal service. I figured that might really be more confusing so I tried it without the pics first.
Problem: Upload device (Contour Next Link meter) is either missing or but not properly plugged into your computer.

If the CareLink web app tin can't find the upload device (Contour Next Link meter) on your reckoner, then the error message below is displayed. (This is the trouble I originally thought using the USB extension cable might exist "fixing").

Contour Adjacent LINK not found. Delight check the Contour Side by side LINK connexion to your computer.

Problem: Pump and the upload device can't talk to each other.

If CareLink can connect to the upload device/meter, then the status bulletin "Looking For Pump #nnnnnn" is displayed.
Simply if the pump is located also far from the Profile Next Link or is hidden backside something which blocks the radio signals between the pump and the upload device, CareLink will display the error message

Pump #nnnnnn Not Found. Please cheque your pump battery condition. Reposition your pump and CONTOUR NEXT LINK closer together. Verify that your pump has no alarms or errors, no Bolus or Temp Basal is in progress. Verify that your pump series number is #nnnnnn.

Problem: Pump is found, simply an performance is in progress which prevents the data from being uploaded.

The previous error message communication about checking for alarms, errors, et cetera may actually be a bit misleading. In my experience, the fault message you are more than likely to encounter if you lot perhaps forgot you have a Temp Basal or Bolus in progress on your pump is the one below.

Pump Couldn't Be Suspended. Please clear your pump of alarms or errors and abolish any Bolus or Temp Basal in progress

Problem: Pump is plant and uploaded, but the data cannot be sent to the server.

If either your connection to the Internet is down or merely the Medtronic servers have crashed and can no longer be reached, you lot are most likely going to see the error below. Only first the entire pump will exist (very slowly) uploaded and the "Sending Information to the system" condition message has been displayed for virtually 30 seconds.

Error... Transfer Failed: an error occurred sending the asking. The device data was not received by the arrangement.
Spicey245 Type i · Well-Known Member

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